Victoria, Canada
61 Oswego St
N/A
+1 2504185110
I just had Flue Guru clean my chimney from my wood stove.(16 Dec 2020) Roland and his assistant arrived when promised and did a wonderful job. They took pictures of the stove pipe before and after and the difference was striking. When they left there was no mess or any indication that they had been here. The cost was as quoted and very reasonable. I am totally satisfied with Flue Guru and would not hesitate to recommend them.
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Roland and crew were excellent deglazing the chimney and stove. Reasonable price, responsive, knowledgeable. Ticked all the good boxes. Highly recommend.
We had another company booked to do a WETT inspection on our first house but canceled on us the day before. Luckily, Roland from Flue Guru was able to do an inspection for us. There was a few deficiencies to be address before qualifying our fireplace insert. I was able to fix these 6 months later and Roland could revise the report and certify our fireplace! Despite being ultra busy, he was still able to assist us! Thank you very much!
I had the \Flue Guru\ sweep the chimney of my house in Fairfield. That went OK. But I also had them install a new chimney cap. And that went awful. The work was expensive but I thought they knew their stuff and that it was OK to pay for high-quality work. Well, let me tell you... that was a big mistake...Two burly guys went on the roof with their construction boots. And they extensively walked on the roof ridge shingles. I realized that by accident a few months later when I saw bright sun shining right into my attic. Luckily for me this was before the rain season. So I had to get my roof repaired. More costs. And very, very disappointing unprofessional work. But I just got on the roof right now and noticed that instead of using concrete they used cheap caulking to attach the chimney cap. The caulking toasted completely, is now 80% gone and the chimney cap hanging there by mere habit... Some more work to do and more cost for me. All in all, terrible workmanship throughout. Those people should be out of business. EDITED TO ADD: You may have no record of me being a customer but I still have your invoice. So no mistakes here. You might not like my review. Personally I did not like the work you provided. That's fair.
Roland is amazing. Always on time, very thorough, never leaves a mess, and we always understand what needs to be done. He has been handling our 34 year old wood fired furnace from the moment we bought our home over the last several years and we wouldn't dream of hiring anyone else. We always send people in need of WETT inspections and chimney maintenance and cleanings his way!
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